can't reset administrator password

launched with the shell command shell but the pi still reset password does not work

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Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

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3

  Please enter account UPN : cn=administrator,cn=users,dc=vSphere,dc=local

VmDirForceResetPassword failed (9106)

==================

Please select:

0. exit

1. Test LDAP connectivity

2. Force start replication cycle

3. Reset account password

4. Set log level and mask

5. Set vmdir state

==================

3

  Please enter account UPN : Administrator@vSphere.local

VmDirForceResetPassword failed (9106)

vcenter VMware vCenter Server Appliance 6.0.0.20000