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Cant login to vsphere client after change in identity source. can only login with domain\user or SSO admin

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Hi,

 

We have changed our ad servers and therefore i had to update the identity source.I deleted the oen we had and made a new one. Testing it  comes thru ok but when i try to login to vSphere client i get "cannot complete login due to an incorrect user name or password"

 

i can log in to Vsphere client with the SSO admin account. Also if i write domain before my username i can log on with my admin account. The identity source is configured with the use of domain alias.

 

 

When looking at IMS log from vsphere server i find this

 

2014-08-20 11:26:13,888, [castle-exec-21], (IMSUtilImpl.java:249), trace.com.rsa.riat.utils.IMSUtil, DEBUG, myvc,,,,Could not find user my admin account in domain null

2014-08-20 11:26:13,888, [castle-exec-21], (SecurityTokenServiceImpl.java:107), trace.com.rsa.riat.sts.impl.SecurityTokenServiceImpl, ERROR, myvc,,,,Error while trying to generate RequestSecurityTokenResponse

com.rsa.riat.ws.security.trust.authn.AuthnPluginException: Authentication Failed

 

found a vmkb  that points to my error but i dont really understand how to use it

 

VMware KB: After using a service account to configure an Identity Source in vCenter Single Sign-On, users from that …

 

Regards

 

Christer


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